Get in Touch
We'd love to hear from you! Whether you have questions, feedback, or suggestions, we're here to help.
đŦ How to Reach Us
Choose the method that works best for you:
Email Us
Get detailed support and responses within 24 hours
hello@thepicko.com
support@thepicko.com
partners@thepicko.com
Contact Form
Fill out our form below for organized, tracked communication
- â Automatic ticket creation
- đ Issue categorization
- âąī¸ 24-hour response guarantee
- đ§ Email notifications
Social Media
Connect with us on social platforms for updates and quick questions
Follow us for tool updates, tips, and product analysis insights!
đ Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
â Frequently Asked Questions
Quick answers to common questions:
How accurate are your analysis tools?
Our tools provide estimates based on the information you provide and proven methodologies. While we strive for accuracy, results should be used as guidance rather than absolute values. We recommend verifying key decisions with additional research.
Do you charge for using the tools?
No! All our core analysis tools are completely free to use. We believe everyone should have access to quality product analysis tools without barriers.
Can I suggest new tools or features?
Absolutely! We love hearing from users about what tools would be most helpful. Use our contact form with the "Feedback & Suggestions" category to share your ideas.
How do you protect my privacy?
We take privacy seriously. We don't sell personal information, use minimal necessary data, and follow industry-standard security practices. Read our Privacy Policy for details.
What if I find a bug or error?
Please report it! Use our contact form with the "Bug Report" category. Include details about what you were doing, what you expected, and what actually happened. Screenshots are helpful too.
Do you offer API access?
We're currently developing API access for developers and businesses. Contact us with "Business Partnership" if you're interested in early access or have specific integration needs.
âąī¸ Response Times
We're committed to providing timely responses:
Critical Issues
Within 4 hours
Site outages, security concerns, data loss
Bug Reports
Within 12 hours
Tool malfunctions, calculation errors, interface issues
General Inquiries
Within 24 hours
Questions, feedback, feature requests
Business Matters
Within 48 hours
Partnerships, media inquiries, legal matters
Note: Response times are based on business days (Monday-Friday). We may respond faster, but these are our guaranteed maximums.
đ¤ Let's Connect
We're always excited to hear from our users and learn how we can improve. Whether you have a question, suggestion, or just want to say hello, don't hesitate to reach out!
Our Promise to You
Quick Response: We'll acknowledge your message within 24 hours
Focused Help: We'll provide relevant, actionable assistance
Privacy Respect: Your information stays confidential
Genuine Care: We value every user and their experience